Warehouse operators strive for increased profit margins and reduced operating costs via process improvement, stock picking and location efficiencies. Success also requires maintaining the highest levels of partner and customer satisfaction in order to keep ahead of the competition. Additionally, Warehouse Management Software must deliver functionality such as Cross Docking, Load Bay Management, hand-held device integration, Bulk Packing and Task Scheduling – to name a few.
FMCG, retail and grocery business warehouse management teams demand robust and flexible WMS Warehouse Management Software to keep their operations optimised. A constant success metric is improved service levels – both internally and via partner operations – in order to drive increased revenue growth.
Optimising FMCG and Grocery warehouse design & space allocation: Every metre of Warehouse space able to take stock represents a potential revenue opportunity so racking and storage systems must be continuously optimised. Goods In areas also need to be designed for smooth running with well-designed pick paths.
Stock Tracking & Accuracy: Purchase order data should be trusted and easily accessible and any manual data must be verified before it enters your WMS Warehouse Management and ERP systems. Anything less than 100% accuracy translates into poor customer service – with a negative affect sometimes experienced in minutes.
Seamless Compatibility: An optimised Retail Distribution Warehouse operation runs best when all its systems – legacy or otherwise – work as one. Most importantly, the WMS and ERP systems must integrate perfectly.
Multiple Locations: Often multiple warehouse locations exist and when more stock is in transit the need for inventory tracking increases exponentially. Warehouse managers need to rely on real-time and accurate data – so they know where the inventory is at all times, whether in a warehouse or in transit.
Partner & Customer Satisfaction: Today, ‘the customer is king’ and demands fast delivery, order accuracy and 24-7-365 accessible customer service. Anything less risks losing them to a competitor – and, it is said to cost five times as much to attract a new customer than to keep an existing one.
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